Jackson, TN, United States of America
Are you interested in working with a great team where you will be appreciated? Would you like to earn extra commissions and always have a career path to your next raise? Tim Ferguson Plumbing, Air, & Electric is a fast-growing company driven by integrity and quality workmanship. We are looking to hire quality individuals who are eager to learn and improve their skills.
$18.00 - $20.00 Hourly rate depending on skill level and experience. PLUS unlimited performance bonuses for scheduled and closed service appointments and sales agreements.
We are looking for someone interested in a long-term opportunity to advance with a growing company. If you are interested, please APPLY now.
Summary:
The Customer Service Representative is responsible for building lasting relationships with customers and the Conditioned Air Solutions team through excellent communications. This position will engage in contact with customers in our local communities to schedule service, maintenance, or new installation appointments.
Our Rewards:
401(k) with fully vested company match
Medical, Dental, and Vision insurance
Health Savings and Flexible Spending accounts
Variety of ancillary benefits
Paid time off
Professional development
Employee discounts
$18-$20 hourly depending on experience
Essential Job Duties:
Receives inbound or make outbound calls to book appointments with our service and sales teams
Provides accurate appointment information to service or sales teams
Tracks calling efforts and accomplishments
Follows-up with customers to ensure customer satisfaction
Other Duties:
Performs other duties as requested
Knowledge, Skills, & Abilities:
Excellent verbal skills
Strong interpersonal skills
Energetic personality
Ability to manage tasks with minimal supervision
Ability to clearly and effectively communicate ideas related to policies and procedures and provide guidance to management and employees verbally and in writing
Ability to manage time effectively and efficiently
Ability to multi-task
Regular and reliable attendance
Minimum Qualifications:
High school diploma or equivalent
Possess a valid driver’s license
Eligible to work in the U.S. without sponsorship
Physical Demands:
Ability to operate computer, phone and other office equipment as needed
Ability to work effectively using a personal computer for long periods of time
Ability to sit/stand at workstation for extended periods of time
Ability to read, write, speak, hear, see, think, communicate, concentrate, learn, and work
Ability to perform the essential functions of the position with or without reasonable accommodation
Tim Ferguson Plumbing, Air, & Electrical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.